SERVICE HOURS: Monday to Friday between 8:30am and 4:30pm (UTC -5 hours). No weekends or holidays of the Colombian calendar.
You can contact us at anytime
Yes of course. Requests received outside of our business hours will receive a response the next business day. (See dates of UNAVAILABILITYbelow).
I made a payment for after hours. When will I receive my translation?
Payments made outside of business hours, that is, after 4:30 pm or during the weekend (including Colombian holidays), will be received the next business day.
Example: A payment made on Tuesday at 7:00 pm, with a delivery time of 1 business day (according to quote) will be received by our team the next business day, for this example, Wednesday. Therefore, you can be sure that you will receive your translation on Thursday at the latest.
2025 AVAILABILITY CALENDAR – Translators.co
The days marked in red Below are the dates on which our team will NOT available: During these dates, requests will not be answered.
PLEASE NOTE that our regular schedule does not include weekends or holidays on the Colombian calendar.
We are the Top Official Translation Service in Colombia
More than 8,000 satisfied customers. 4.9 star rating on Google
Very satisfied with the service. The response time for both the quote and the delivery of the translated documents was very fast; the response, assistance, and support with inquiries were efficient, and the customer service was excellent. Furthermore, the certification issued meets all the requirements for the necessary process. Highly recommended.
Excellent service! I requested a translation and the next day I had it in my email. They have several payment methods which makes it easier when requesting a translation.
They are super efficient. I sent them an email to quote my service and they responded immediately. Also, once I made the payment, they responded that they would send me the document within 1 to 2 business days and that's what happened. Super punctual, very clear information, very easy to understand the steps for payment. I recommend them blindly.
I've used this translation services a few times now for my immigration application. I've always been happy with the prompt and professional service, and ongoing communication. I've recommended it to friends as well. Many thanks for all of your translation help and your kindness!
