They were attentive, they answered all the questions quickly and well. The work was delivered in one day as announced. I recommend them without a doubt
Very satisfied with the service. The response time for both the quote and the delivery of the translated documents was very fast; the response, assistance, and support with inquiries were efficient, and the customer service was excellent. Furthermore, the certification issued meets all the requirements for the necessary process. Highly recommended.
Excellent service! I requested a translation and the next day I had it in my email. They have several payment methods which makes it easier when requesting a translation.
They are super efficient. I sent them an email to quote my service and they responded immediately. Also, once I made the payment, they responded that they would send me the document within 1 to 2 business days and that's what happened. Super punctual, very clear information, very easy to understand the steps for payment. I recommend them blindly.
Quality and Customer Support. When you decide to trust us you are leaving your translations in professional hands and you are protected by the 3 points of our Guarantee Policy:
1. Protection of your information:
We handle all your information confidentially. From the moment you upload your documents to our website or send them via email, your information is stored with SSL encryption technology, which provides a secure connection between you as a client and our servers. This means that your documents will be unreadable to third parties or external individuals other than the translators assigned to your project. Please read our Privacy Policy.
2. Protection of your Money:
Regardless of the payment method you use, each transaction is protected by a refund guarantee that entitles you to a 100% refund if you so demand it. You can request a refund at any stage of the translation process:
During translation: If you need to change any of the documents or stop the translation process altogether, just email us. Our team will come to an agreement with you on the percentage that is fair for both parties, taking into account the level of progress in the translation.
At the end of the project: If the translations we deliver do not meet your expectations, you can request the necessary modifications until they are to your satisfaction. However, if at the end of said review process you are not satisfied with the final result, you are entitled to a full refund.
3. Quality Protection:
Your translations will be completed and reviewed by two professional translators. This ensures that every translation is accurate and correct. You can rest assured that there will be no need to verify our final work. Furthermore, if after the delivery of your translations, changes or additional support are required, you just have to write to us. We will be ready to help.
They were attentive, they answered all the questions quickly and well. The work was delivered in one day as announced. I recommend them without a doubt
Very satisfied with the service. The response time for both the quote and the delivery of the translated documents was very fast; the response, assistance, and support with inquiries were efficient, and the customer service was excellent. Furthermore, the certification issued meets all the requirements for the necessary process. Highly recommended.
Excellent service! I requested a translation and the next day I had it in my email. They have several payment methods which makes it easier when requesting a translation.
They are super efficient. I sent them an email to quote my service and they responded immediately. Also, once I made the payment, they responded that they would send me the document within 1 to 2 business days and that's what happened. Super punctual, very clear information, very easy to understand the steps for payment. I recommend them blindly.
